Warranty and returns
REASONS AND TERMS OF RETURN
The customer has the right to refuse the services provided by Rodina Corp s.r.o. in the following cases:
1. The terms for the provision of services were violated.
2. Significant shortcomings were found (omission or replacement of information, incorrect transmission of proper names and digital data, spelling and punctuation errors) and, in accordance with the agreed deadlines, the performer did not eliminate them.
3. At any time, subject to payment to the contractor of the expenses actually incurred by him.
Refunds are made no later than 10 business days.
REFUND METHODS
Refunds are made back only to the bank card or bank account with which the services were paid. To process a return, you need to write a letter to the e-mail address: request@rodinacorp.com, in the letter, be sure to indicate your contact details (Name Surname, or company name, as well as the email address that you specified when placing the order) and identifier (order number). Card numbers, etc. payment details are not required. Our manager will contact you and arrange the refund procedure.